My work focuses on the application of artificial intelligence, analytics, and data-driven decision systems in financial services and digital platforms. I am particularly interested in how organizations can effectively adopt and integrate AI into business operations, risk management, decision-making, and platform ecosystems.

My areas of interest include AI governance and model risk management, marketplace and platform-based business models, payment systems and fraud detection, and the design of analytics-driven products and operational systems. I am also interested in the intersection of technology, business strategy, and organizational transformation, particularly in highly regulated and data-intensive industries.

In addition to academia, I have close to two decades of industry experience across banking, fintech, consulting, and analytics. Prior to joining NUS Business School, I held leadership roles at Nikel, Standard Chartered Bank, DBS Bank, Moody’s Analytics, and Oliver Wyman.

PREVIOUS APPOINTMENTS

2021-2026: Chief Data & Analytics Officer / Chief Operating Officer, Nikel

2018-2021: Director, Standard Chartered Bank

2017-2018: Vice President, DBS Bank

2010-2017: Associate Director, Moody’s Analytics

2007-2010: Management Consultant, Oliver Wyman